Frequently Asked Questions
Cloth masks don't offer the same filtration and protection as our 3-layer masks. MASKC™ masks are sleek and stylish while providing superior protection and advanced filtration. Super breathable and light-weight, they are perfect for daily protection. No washing, no hassle, no maintenance, and no lost masks.
Each single-use MASKC™ mask lasts for 10 hours of continuous use. MASKC™ triple layers masks are not washable.
BFE stands for Bacterial Filtration Efficiency. BFE is a test is performed on filtration materials to gauge how effective they are in resisting bacterial penetration.
Yes! Our masks offer superior protection while also being incredibly breathable and lightweight. Take a brisk walk or full-on sprint in MASKC™.
Absolutely - MASKC™ masks are hypoallergenic and latex free. Our ear loops and inner layers are non-abrasive and super soft for your comfort.
Step 1: Wash your hands.
Step 2: Secure ear loop strings over your ears.
Step 3: Adjust wire to conform over your nose.
Step 4: Pull mask vertically and open the pleats to form to your face.
Step 5: Avoid touching your face or the mask when on (a good practice even when you don't have a mask on!)
Apart from protecting you from airborne bacteria, our masks also protect you from dust, pollen, smoke, and debris. We recommend wearing a mask in public or when social distancing isn't possible. Our masks are comfortable enough for all day use.
Due to the hygienic nature of our masks, we are unable to accept any returns or exchanges. Masks are final sale and non-refundable.
Returns and exchanges are accepted on a case by case basis - such as defects or incorrect item shipped within 14 days. Contact us and we'll try our best to make it right.
Our kids masks are made with exactly the same high-quality material, but they are sized for ages 4-13. You can see sizing information below!
Adult masks are 7" x 3.75" inches flat.
Kids masks are 5.5" x 3.75" inches flat.
You can contact us via email at info@shopmaskc.com, or give us a call at (855)430-MASK. We're happy to help.
Shipping Information
We offer free standard shipping on all orders over $50!
Due to USPS delays caused by the Holiday season and the COVID-19 pandemic, please allow 5-7 business days for delivery.
USPS Standard shipping ($4.00): 5-7 business days
FedEx Express shipping ($12.00): 2-3 business days
We ship same business day on all orders placed by 2PM EST, or next business day on orders placed after 2PM EST.
Orders cannot be edited once processed - please make sure you're entering the correct information at checkout.
Please contact your local post office or mail carrier for any questions you may have about missing or delayed packages.
We offer international shipping worldwide via DHL for $12.00
Shipping estimate via International DHL is 10-14 days. Customers are responsible for duties and customs fee if applicable.
Due to USPS delays caused by the Holiday season and the COVID-19 pandemic, please allow 5-7 business days for delivery.
We ship same or next business day from our warehouse in sunny St. Petersburg, Florida!
Shipping speed depends on the carrier you choose, but for standard domestic shipping, it typically takes 3-7 business days to receive your order.